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Yoga & wellness studio · Prescot

The Yoga Loft

A new website and booking system, an AI front desk on every channel, and 30 additional bookings a month within 30 days.

30additional bookings a month, within 30 days
The Yoga Loft website
30additional bookings a month
30 daysto get there
1,200past clients messaged so far
0missed enquiries
The problem

What wasn't working

The studio's old website was dated and hard to get around, and the booking system confused people. Clients who wanted to book often gave up or sent a message asking how.

Lyndsay and the team were buried in DMs, most of them simple questions a bot could answer in seconds. New infrared sauna and flotation tank sessions needed promoting, and an old list of around 5,000 past clients was sitting untouched.

What we built

The system

  • 01

    New website and booking system

    A rebuilt website that's easy to navigate, a brand new booking system so clients can book in seconds, and an updated Google Business Profile.

  • 02

    AI Front Desk →

    Voice AI, website chatbot, WhatsApp and every social inbox connected. Simple questions get answered instantly, and clients are booked straight into sessions.

  • 03

    Database Reactivation →

    Working through a list of around 5,000 past clients to launch the sauna and float sessions and the new booking system. 1,200 messaged so far, and it's ongoing.

  • 04

    Reputation Manager →

    Asks happy clients for a Google review and replies personally to every one.

Built with

The tech behind it

The tools we connected to run the whole system, end to end.

G
GoHighLevelCRM and bookings
N
n8nAutomation engine
V
VapiAI voice agent
E
ElevenLabsNatural AI voice
T
TwilioCalls and SMS
W
WhatsAppBusiness messaging
“

Since working with Mark at SwiftScale AI, our sales have grown steadily and we don't miss enquiries anymore. He reconnected us with our old client database, which was huge, and used it to promote our new infrared sauna and flotation tank sessions. The response was brilliant. He also built us an AI front desk that handles every call, WhatsApp, chat and social message, and books people into sessions on autopilot. On top of that, he automated our Google reviews, so happy clients get a nudge to leave feedback and every review gets a personal reply. Mark is easy to work with, explains everything clearly and really cares about results. Couldn't recommend him more.

Lyndsay JordanOwner, The Yoga Loft
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