When a patient messages your clinic at 9pm on a Tuesday, our system replies within 60 seconds, answers their questions, and keeps following up until the appointment is in your diary. We build it, run it and manage it for you. Your team does nothing new.
Wherever the enquiry comes from, it gets answered. Every channel feeds one system, so nothing slips through.
Patients don't think in channels. They ring, message, DM or fill in a form, whatever is closest to hand at the time. Every one of these routes feeds the same system, so each enquiry gets the same instant answer and nothing slips through.
Most clinic owners never see them. They just feel the symptoms: a flat calendar, an overwhelmed front desk, and growth that stalls.
Patients enquire with two or three clinics at once. The first to respond usually wins the booking. If your reply comes tomorrow morning, the patient booked elsewhere last night.
No-shows and late cancellations quietly cost the average clinic £3,200 a month. Without automated reminders and a live waitlist, those slots simply stay empty.
42% of patients never return after their first visit. Not because they were unhappy, but because nobody followed up at the right moment with the right prompt.
Your clinic holds hundreds of past patients who haven't heard from you in months. Reactivated properly, that list is worth thousands. Ignored, it's dead weight.
Mark Johnson ran his own private dermatology and aesthetics clinic and watched revenue disappear to missed enquiries, no-shows and a silent patient database. He built these systems to fix his own clinic first. Then he made them available to clinics across the UK.
Start with the flagship AI Front Desk, or run the full engine. Every system is built for your clinic, integrated with your tools, and managed by us.
Average client impact, 90 days after going live.
“Within six weeks, our no-show rate dropped from 24% to 6%. The booking recovery system alone paid for the entire programme three times over.”
“I'd tried three other agencies. SwiftScale actually built something. Our admin team went from 4 hours of daily admin to under 45 minutes. Remarkable.”
“We added £6,200 in recurring monthly revenue within 90 days. The retention flows alone are worth every penny. I wish I'd done this two years ago.”
Move the sliders to model your clinic and watch the monthly opportunity update in real time. Use this section to sense-check where your biggest revenue leaks are right now.
A one-off setup fee and a simple monthly retainer. Each tier adds more of your core growth systems, and when combined through API integrations they become significantly more powerful.
Best for clinics starting with core front-desk automation on one site.
Built for active growth: stronger conversion, recovery, and one focused DBR campaign.
The complete commercial system with full reactivation and advanced integration depth.
Standard pricing shown, with 30 days' notice to cancel and no minimum term. Low-setup and £0-setup options are available on every package. Compare payment options
Why the price increases: more channels, more automation systems, deeper API integration work, and larger DBR campaign scope.
Data governance is a board-level issue for private clinics. Our systems are designed to be compliance-first from day one, including transparent voice-call recording disclosures and audit-friendly workflows.
Every deployment is designed around UK GDPR from day one, with controls that protect patient confidentiality and support lawful processing.
SwiftScale AI is ICO registered, and a Data Processing Agreement is provided as standard so your governance team has the required documentation in place.
Voice and messaging workflows are configured to support CQC expectations around transparency, patient safety, and communication governance.
Most clinics are fully live within 14 days of onboarding. We handle all the setup, integration and testing. Your team doesn't need to lift a finger, and we work around your schedule so there's zero disruption to patients or day-to-day operations.
No. Our systems plug into your existing tools: your booking software, CRM and communication channels. We don't replace your workflow. We automate the repetitive parts of it so your team can focus entirely on patient care.
None whatsoever. This is a fully done-for-you service. We build, manage and optimise everything on your behalf, and you receive clear monthly reporting so you can see results. No dashboards to learn, no software to maintain.
Our clients typically see measurable ROI within 30 days: more filled appointments, significantly fewer no-shows, and meaningful admin time saved. On average, clinics see a 3.8× increase in monthly bookings within 90 days. We'll give you an honest, personalised projection during your free consultation before you commit to anything.
Yes, fully and without exception. SwiftScale AI is ICO registered and every system is built to be GDPR-compliant from the ground up. We only process data in line with UK data protection law, and a Data Processing Agreement is provided as standard during onboarding.
There are three clear packages: Front Desk Starter at £995 setup and £347 a month, Growth Engine at £1,995 setup and £797 a month, and the Full Growth Engine at £3,995 setup and £1,497 a month. Every package is also available with a reduced or £0 setup fee in exchange for a slightly higher monthly retainer over a fixed minimum term. Full details are on the pricing page.
Aesthetic and cosmetic clinics, dental practices, physiotherapy and sports medicine clinics, private GP practices, hair restoration clinics, laser treatment centres and mental health practices across the UK. We also support wellness operators, including yoga studios, cryotherapy and hyperbaric businesses.
We integrate with the most common UK clinic booking platforms including Cliniko, Jane App, Acuity Scheduling and Healthcode. Where a direct integration isn't available, we build a structured handoff so your team receives fully qualified, ready-to-book enquiries without any manual data entry.
Not on our Standard payment option: after the one-off setup fee you're on a simple monthly retainer with 30 days' notice to cancel. If you choose a reduced or £0 setup fee, the build cost is spread into the retainer over a 6 or 12 month minimum term instead. We're confident in the results, so we don't need to lock you in.
Book a free 30-minute consultation and we'll show you exactly how this would work for your clinic. No pressure, no jargon.
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Book a free 30-minute strategy call. We'll map your biggest revenue leak and show you exactly how we'd fix it.
