Industry Page
Aesthetic Clinics
High social enquiry volumes across Instagram and Facebook make omnichannel coverage a major conversion lever.
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Patients don't think in channels — they ring, message, DM or fill in a form, whichever is closest to hand. Our AI Front Desk answers every one of them within 60 seconds: phone, web chat, web forms, WhatsApp, Facebook, Instagram and email, all from one connected system.
It qualifies each enquiry, answers questions in your clinic's voice, books straight into your calendar, and hands over to your team the moment something needs a human touch. Your front desk gets fewer interruptions. Patients get an instant reply, wherever they reach out.
Every missed enquiry, on any channel, is a patient who booked somewhere else. Here's why it keeps happening.
Phone, web chat, forms, WhatsApp, Facebook, Instagram, email. Most clinics can only watch two or three closely, so the rest goes unanswered for hours, sometimes days.
A call might get answered in a minute; an Instagram DM sits for three days. Patients notice, and the slow channels quietly lose business.
What starts as a Facebook message and continues over WhatsApp looks like two separate enquiries. Nothing joins up, so nothing gets followed up properly.
Someone has to check seven inboxes, answer the phone and greet patients walking in, all at once. Enquiries fall through the gaps every single day.
We connect every channel your patients already use, then let one AI front desk handle all of them consistently.
Phone, web chat, web forms, WhatsApp, Facebook, Instagram and email all get routed into one AI front desk, so nothing depends on which inbox someone happens to check first.
The AI responds in your clinic's voice, on whichever channel the patient used, so nobody waits regardless of how they got in touch.
It qualifies the enquiry, answers treatment and pricing questions, and books directly into your calendar, or flags it for your team if it needs a human.
Every conversation, phone, chat or DM, joins the same patient record, so follow-up stays consistent no matter which channel they use next.
Everything is built, connected and monitored for you, no software to learn, no manual work for your team.
Phone, web chat, web forms, WhatsApp, Facebook Messenger, Instagram DMs and email, all answered by one connected system.
Every enquiry is qualified for treatment interest, urgency and fit before it reaches your calendar or your team.
Confirmed appointments land straight in Cliniko, Jane App, Acuity, Healthcode and more, no manual double-entry.
Anything sensitive, clinical or out of scope is handed to a real person immediately, with full conversation context attached.
Every channel feeds the same contact record, so a WhatsApp reply picks up exactly where an Instagram DM left off.
A clear weekly report showing enquiry volume by channel, response times and bookings, so you always know what's working.
Our AI Front Desk is built for private clinics juggling enquiries across several channels at once. It's particularly effective for:
"Before this, our Instagram DMs were basically a graveyard, nobody had time to check them properly. Now every channel gets the same fast reply, and we've picked up bookings from platforms we'd more or less given up on."
AI Receptionist focuses mainly on always-on enquiry response. AI Front Desk is the full flagship system: it adds every channel, phone, web chat, web forms, WhatsApp, Facebook, Instagram and email, into one connected front office, with unified patient records, CRM booking workflows, and nurture and reactivation built in on top.
No. We start with wherever your enquiries currently come from, then add channels as needed. Most clinics begin with phone, web chat and one or two social channels, and expand from there once the system is proven.
Yes. We integrate directly with common clinic platforms including Cliniko, Jane App, Acuity Scheduling and Healthcode, and we can include GoHighLevel seats for teams that want a unified CRM dashboard alongside the front desk.
The system is built to recognise clinical, sensitive or high-friction topics and hand off to your team immediately with full conversation context. It never attempts to give medical advice or make clinical judgements.
Every channel feeds the same unified patient record, so if someone messages on Instagram and later follows up by phone or WhatsApp, the system already has the context. Nothing gets treated as a brand-new enquiry.
Yes, fully and without exception. All conversation data is processed in line with UK GDPR, sensitive clinical detail is flagged to your team rather than retained in the chat system, and a Data Processing Agreement is provided as standard.
Most clinics are fully live across their core channels within 14 days. We then run a tuning period to refine responses and add further channels as needed. We also offer lead nurture to keep unconverted enquiries warm automatically.
No long-term contract. After the initial setup you're on a simple monthly retainer with 30 days' notice to cancel. We're confident in the results, so we don't need to lock you in.
If you want to see where this service tends to create the clearest ROI, start with these clinic-type and city pages. You can also browse the industry hub and location hub for a wider view.
High social enquiry volumes across Instagram and Facebook make omnichannel coverage a major conversion lever.
View pageBusy phone lines and web enquiries side by side make this one of the strongest use cases for one connected front desk.
View pageFast, consistent response across every channel matters more in competitive markets where prospects compare providers quickly.
View pageA useful page if you want local positioning around unified enquiry handling and front-desk efficiency.
View pagePair AI Front Desk with Lead Nurture when prospects need multiple touches before they commit, and add No-Show Recovery once attendance leakage needs solving too.
Tell us about your clinic and we'll show you exactly which channels are currently going unanswered, and what that's costing you.
Free missed-enquiry audit for all new clients
Live and responding within 14 days
GDPR-compliant. UK-based support.
No long-term contracts — cancel anytime
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The fix is simpler than you think, and it pays for itself with the first booking it captures.
Read these practical guides on AI Front Desk Software for Clinics UK, Lead Nurture Sequences, and Best AI Receptionist for Clinics UK to compare implementation options before booking.