What to implement first
- Instant first response for calls, forms, and social enquiries
- Intent triage between emergency, check-up, and high-value treatment demand
- Structured handoff into booking flow with no data loss
- Automated 24-72 hour follow-up for unbooked enquiries
<5 minResponse SLA target
+20-45%Typical booking uplift
-30%+Revenue leakage reduction
How this improves conversion
Clinics that combine rapid response with structured follow-up typically see stronger consultation conversion without increasing reception headcount.