Most clinic leads go cold because nobody follows up consistently. Our automated nurture sequences keep prospects warm, answer their questions, and guide them to book — without your team sending a single message.
Most clinics collect enquiries. Very few have a system to convert them consistently.
Most clinic teams send one email and give up. But 68% of patients need three or more touchpoints before they commit to booking.
Blanket "just following up" emails feel lazy. Patients want relevant, timely communication that addresses their actual concerns.
Following up consistently with every lead is a full-time job. Without automation, it only happens when there's time — which is rarely.
Without a system, you can't tell which leads are warm, which have gone cold, or which enquiry source is generating the best patients.
We build the entire nurture system — every message, every touchpoint, every trigger. You just see the bookings arrive.
We analyse your services, typical patient questions, and objections to design sequences that address the real reasons people don't book.
We write and configure multi-touch email and SMS sequences — personalised by service type, enquiry source, and patient behaviour.
Every new enquiry is automatically enrolled. The right sequence fires based on where the lead came from and what they showed interest in.
When a lead books, the sequence stops automatically. You receive a monthly report showing open rates, conversions, and revenue attributed.
A complete, done-for-you nurture system — built, written, and managed by us.
Carefully timed sequences of emails and SMS messages that keep your clinic top of mind — from the first enquiry through to the booking confirmation.
A patient enquiring about Botox gets different content to one asking about physiotherapy. Relevance drives conversions — generic messages don't.
Both channels, fully managed. SMS for urgency and immediacy; email for depth and detail. Each message is timed for maximum open and response rates.
Leads who open emails, click links, or reply are flagged as hot. Your team gets a daily digest of the leads most likely to convert — so they know exactly who to call.
The moment a lead converts, the sequence stops. No awkward "have you booked yet?" messages to existing patients — the system is intelligent enough to know.
A clear breakdown of leads enrolled, open rates, click rates, bookings generated, and estimated revenue attributed — so you can see the exact ROI every month.
"We were getting a good number of enquiries but converting maybe 1 in 5. After three months with SwiftScale's nurture system, we're converting closer to 2 in 5. For our clinic that's the difference between a mediocre month and a strong one. The sequences just work."
Enrolment is automatic. We integrate with your existing enquiry sources — contact forms, booking widgets, social media leads — so that as soon as a new enquiry comes in, the right sequence begins within minutes. No manual work required from your team.
We write everything. Our team crafts every email and SMS in your clinic's tone of voice, covering your specific services and common patient questions. You review and approve before anything goes live, and we refine based on your feedback.
Typically 4–6 touchpoints over 7–14 days, depending on the service and your preferences. We design the sequences to feel helpful and informative — not pushy. Once a lead books or explicitly opts out, all messages stop immediately.
Replies are flagged immediately and routed to your team with full conversation context. The sequence is paused so they receive personal attention rather than another automated message. We set up a simple inbox workflow to make this easy for your team to manage.
Yes. All sequences are built with PECR and UK GDPR compliance in mind — including proper consent collection, clear unsubscribe options in every message, and data handling that meets ICO requirements. A data processing agreement is included with every engagement.
Most clinics see the first converted leads within the first two weeks — particularly from enquiries that had previously gone cold. Meaningful conversion uplift is typically visible within 30 days once a full cycle of sequences has run and been refined.
Tell us how enquiries currently arrive and we'll show you how many are slipping through — and what a proper nurture system could recover for you.
Free lead conversion audit for all new clients
Live and converting within 14 days
GDPR and PECR compliant. UK-based support.
No long-term contracts — cancel anytime
With the right follow-up, a significant portion of those leads will still book. Let us show you how many you're currently leaving behind.