Most clinic enquiries arrive outside office hours — and most go unanswered. Our 24/7 AI Receptionist responds instantly, qualifies patients, and books appointments while your team is off the clock.
Every missed enquiry is a patient who booked somewhere else. Here's why it keeps happening.
Evenings and weekends are peak browsing time for patients. If no one is there to respond, they move on within minutes.
Studies show responding within 5 minutes is 100× more effective than responding within 30. Most clinics reply hours — or days — later.
Your team is managing check-ins, calls, admin, and patient queries simultaneously. New enquiries fall through the cracks.
Without a structured intake flow, unqualified enquiries waste your team's time — and the right patients don't always get prioritised.
We build and manage everything — your team just receives the booked appointments.
We map your services, pricing, FAQs, and booking rules so the AI responds accurately and on-brand from day one.
The receptionist is deployed on your website, Instagram DMs, and Google — ready to respond to any enquiry instantly.
The AI qualifies the patient, answers questions, and either books directly into your calendar or hands off to your team seamlessly.
You receive a weekly summary of conversations and bookings. We continuously improve responses based on real interactions.
Everything needed to handle enquiries, qualify patients, and fill your calendar — without adding headcount.
Every inbound message — website, Instagram, Google Business — gets a response in under 60 seconds, day or night, weekends included.
The AI asks the right questions to determine treatment fit, urgency, and patient type — so your team only sees qualified, ready-to-book leads.
Integrates with your existing booking system to offer real-time availability and confirm appointments without any manual intervention.
When a conversation needs a human touch, the AI escalates intelligently — alerting your team with full context so no patient is left waiting.
Pre-appointment reminders are sent automatically, reducing no-shows without your team lifting a finger.
A clear weekly summary of total conversations, bookings generated, common questions, and conversion rate — so you always know the impact.
"We were losing enquiries every weekend without even knowing it. Within the first month of going live with the AI Receptionist, we booked 11 new patients that came in on a Saturday or Sunday — patients we simply wouldn't have had before."
We train the AI on your specific services, tone of voice, FAQs, and clinic personality. Most patients don't distinguish it from a human — and those who do still appreciate the instant, accurate response. We're transparent about it being an AI if asked directly.
The AI Receptionist can be deployed on your website (live chat widget), Instagram DMs, Facebook Messenger, Google Business Messages, and via SMS. We'll agree on the right channel mix for your clinic during onboarding.
The AI is built to know its limits. If a question falls outside its scope, it gracefully hands off to your team — either escalating immediately or noting the query for follow-up during business hours. You'll always receive a full transcript of the conversation.
In most cases, yes. We support integration with common clinic booking platforms. Where a direct integration isn't available, we set up a structured handoff so your team receives a ready-to-book enquiry with all patient details pre-collected.
Yes. All conversation data is handled in compliance with UK GDPR. We do not store sensitive medical information in chat — the AI is configured to direct clinical discussions to your team. A data processing agreement is included with every engagement.
We manage all updates on your behalf. If you add a new service, change pricing, or notice a gap in responses, just let us know and we'll update the AI within 48 hours. Continuous improvement is built into the service.
Tell us about your clinic and we'll show you exactly how many enquiries you're currently missing — and what that's costing you.
Free missed-enquiry audit for all new clients
Live and responding within 14 days
GDPR-compliant. UK-based support.
No long-term contracts — cancel anytime
The fix is simpler than you think — and it pays for itself with the first booking it captures.